[FORUM] Bug Reporting and Feature Request

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Administrator
Izmarvelous
moderator
Mon 19/11/2018 - 10:20

Hello everyone!

Thank you for visiting our new Bandai Namco forum! At the moment, they are still in beta, so there's a lot that we want to improve.

In the interest of making this forum a more useful and helpful community, we all can share, please report forum bugs here.

If you have ideas or suggestions for forum features that you'd like to see here in the future, please post them here as well!

Thanks in advance for your help!

Izmar

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Newbie
Waqas Sultan
4 months 1 week ago

I hope the new role will be prepared  for Christmas. If you are not ready then do it. 

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Newbie
flashn00b
2 months 2 weeks ago

Being someone from Canada (BandaiNamcoUS doesn't have a forum like this one), it really bothers me that when i try to click the activation email, i keep getting redirected to the American site, and i think this is affecting my ability to create topics.

 

Also, can we have an edit button for threads? It is only present to replies.

K
Newbie
Karl Snyder
2 months 1 week ago

Ace Combat 7

A couple of things seem to be missing,

Target selection, only having auto seems the easiest way for the devs not necessarily for the player.

Proper jaystick support, really do I need to say more?

Trackir\Tobi supoport, another one that seems to be an oversight.

That said, I do like the game and enjoy playing it.

 

 

Hello, Karl,

We are happy to hear that you enjoy playing Ace Combat 7!

 

Thank you for your amazing feedback. Our developers will definitely find these missing features valuable. We are aware that not all joysticks are supported and we are currently looking at different alternatives. Hopefully we will see some improvement in the next updates. =)

Hello, Георгий,

I can see that some of your PC components are under the minimum requirements needed to play God Eater 3. For this reason you may get some texture errors.

I can suggest to you to either upgrade some of your specs or try playing the game from a different PC and check if the same error occurs again. HERE you can see the official minimum requirements for God Eater 3.

Feel free to contact us directly anytime, we would be more than happy to assist you further: https://service-en.bandainamcoent.eu/app/ask

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Newbie
XCBling
1 month 3 weeks ago

Ace combat 7 on PS4

I would like to see the foot rudder support for Hotas4.

Joystick twist and rocker is working so why not the rudder?

 

Newbie
王宥程
1 month 2 weeks ago

Hello, I would like to know if ace combat 7 supports to exporting telemetry data like LFS or DiRT 4 racing game. I want to try controlling our stewart platform to simulate the motion of the plane. Thanks.

Newbie
王宥程
1 month 2 weeks ago

Hello, I would like to know if ace combat 7 supports to exporting telemetry data like LFS or DiRT 4 racing game. I want to try controlling our stewart platform to simulate the motion of the plane. Thanks.

Hello XCBling! Thank you for your comment =) Our top priority is to offer the best gaming experience possible, so we value your feedback! We cannot promise for a positive or immediate response, but we will more than happy to forward your kind request to the attention of our Team, asking them to keep this in mind during the future developing of the game =) Thanks again for your precious time.

 Hi! thanks for your interest in Ace Combat =) For the moment is not possible to export telemetry data from Ace Combat. As a customer support representative however, it will be my pleasure and duty to forward your kind request to add this feature in the game =)

Newbie
Narutofreak1412
1 month 2 weeks ago

 I don't know if this is the right place to post this,

but I just wanna show interest for HD remakes of older anime games from the most popular bandai namco popular franchises.

Like I would totally buy Naruto Ultimate Ninja 1-5 HD Remasters for PS4 or Dragon Ball Budokai 1-3 and Dragon Ball Budokai Tenkaichi 1-3.

I know that the Ultimate Ninja games even today still have small dedicated fanbases, who play it online against each other using 3rd party programs.

It would be amazing to have these games digital on the PS4 looking better than ever and being able to play against friends via share play.

And those games were the childhood for most of the 18-28 years old bandai namco customer target group. I think that with added trophies and with fair price tags, they would sell several thousands of times. 

C
Newbie
Cecil294
1 month 2 weeks ago

I hope the new role will be prepared  for Christmas. If you are not ready then do it.

 

B
Newbie
BlindVisionX
1 month 2 weeks ago

ACE COMBAT 7 - VR - Feature Request

I am the lucky owner of a PSVR/PSpro setup, and adore the VR flying. I had a glider license, so have had had many hours of low level flight (some times going 295 kmh below 10 meters, passing cars, in a acrobatic glider, pulling +6.5 and 4,5 negative G's). So I know the feeling of REAL.
Your VR flight experience (in the game) is Fantastic. Infact in mission 2 I feel at home, dog fighting down to 300 feet above ground, and taking it even lower when shooting up ground targets with the "gun".

But I really hope for more VR Missions, and more full length missions like the main game, just in VR.
(this is also what a can find on several other forums, were people states their wishes for Ace Combat 7)

Last but not least,
dear Costumer Service person,
please let the Team behind the VR part know they did a brilliant job.

And PS: we might need at specific VR forum part here, on your forum - to keep a collection of peoples ideas and inputs.

Hey flashn00b! 

Thanks for visiting us all the way from Canada! And thanks for your suggestions, we'll see what we can do about your requests.

k
Newbie
kevin.kostreci
3 weeks 2 days ago

 Hello!
 

I have an issue with accessing the Epic Store, and I'm not exactly sure where to report it.

Despite being logged in here, whenever I try to enter the Epic Store, I don't appear to be logged in any longer. After clicking the SIGN IN/SIGN UP button I get the following error on screen:

"404 Page cannot be found.

Oops, it looks like you have the wrong path"

The URL that shows up in the browser is the following: https://club.bandainamcoent.eu/row/sso

Is the generated URL incorrect, or is it an issue with my account?

Any help will be appreciated. :)