Customer Service: Help and Support

BANDAI NAMCO
administrator
Tue 05/02/2019 - 09:38

Hi everyone!

 

The Customer Service team is available to answer any and all questions you may have.

Have you thought about reading our FAQs and our support page? If not, check out: https://service.bandainamcoent.eu!

 

See you soon!

z
Newbie
zeb06082018
1 week 6 days ago

I CAN'T EXPRESS THE MISTAKE IN THE GAME IN TURKISH. YOU WANT ME TO EXPLAIN IT IN ENGLISH. EXCUİSE ME, BUT WHEN BUYING THIS GAME, I BUY IT BY CHECKING THE TURKISH ADVERTISING. I SHORTLY MENTION THE MISTAKE IN MY GAME:
THE COMMAND SCREEN IN THE GAME IS NOT THE SAME LEVEL AND MY SCREEN IS NOT THE WHOLE SCREEN WITH THE ARTICLES I SHOW IN THE PICTURES. SO THE ARTICLES IN MY GAME ARE NOT WHERE THEY SHOULD BE. THE GAME SCREEN LIKE SHIFTED. ALTHOUGH THE SCREEN RESOLUTION IN THE GAME IS NOT REDUCED, IT IS THE SAME ERROR. OR REMOVE AN MISTAKE IN MY GAME OR RETURN MY MONEY. I UPLOADED YOUR GAME TO MY COMPUTER VIA STEAM AND I PURCHASED THE GAME VIA STEAM. Good when selling, but why do you make me have difficulties while solving my game problem

 

L
Newbie
Loeka
5 days 2 hours ago

Hey!

I am a huge fan of Little Nightmares, so I am very excited for the release of Little Nightmares II. When I heard about the preorder; "Tv Edition" I immediately wanted to purchase this product. But when I filled in my order information, adres ect., I was not able to select 'Belgium' as my country. It was not an option in the given list.
I was confused so I checked the delivery information on the website and it said that the company does ship to Belgium. I tried many times but I cannot select Belgium. I discovered the preorder on Little Nightmares' instagram account and it said 'EU only' and Belgium is part of Europe so I don't understand why I am not able to select Belgium.
Is there a mistake? Can you help me please? I would very much like to order this item :).

 

U
Newbie
Utopia_Ray5691
3 days 4 hours ago

Hey I was just wondering if you contact the people who make characters in tekken 7 I was wondering if they could make sakurako miyagawa from ayane's high kick a playable character that would be so awesome thank you!!

U
Newbie
Utopia_Ray5691
3 days 4 hours ago

Hey I was just wondering if you contact the people who make characters in tekken 7 I was wondering if they could make sakurako miyagawa from ayane's high kick a playable character that would be so awesome thank you!!

U
Newbie
Utopia_Ray5691
3 days 4 hours ago

Hi I was wondering if you can contact the people who make characters for tekken 7 I was wondering if they could make sakurako miyagawa from ayane's high kick a playable character she is a kickboxer as well and I would think that would be so cool thank you!!