Code not working

Fri 31/05/2019 - 03:39

My redeem code is not working in Aus 

Customer Service
Valo CS
6 months 1 week ago

Hello Clifford! Thanks for your interest in the NET test for Code Vein, I am saddened to hear the your code is not working! In this case we strongly encourage you to get in touch with our customer support. Follow this link and open a ticket, a member of our team will answer you as soon as possible =)

Emil Happy
6 months 1 week ago

 same here, mine dosent work either, I submitted a ticket, but it takes up to 24hrs... and the test is only for 3-4days...


Hello Emil!Thanks for your iinterest for the Net test of Code Vein! We do understand your concern and  we can assure that our Customer service team will answer you really soon. In the meantime, if you have more questions, feel free to ask =) 

Carbin Monoxide
6 months 1 week ago

 Yeah same here, my UK/EU PS4 code is a dud. Was hoping to play over the weekend, but doesn't look like that'll be happening as I have to wait 24 hours for a response... :(


EDIT: Scratch that, got another code sent, very quick response as well (Nice one Victor!). Time to get downloading :D

Hi Carabin Monoxide! We are happy to hear that your issue is resolved =) We know that the net test won't last forever, so we are doing our best to answer and resolve as fast as we can! Hope you will be satisfied with the game, and if you wish, give us your honest feedback =)